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Our philosophy at Superior Community Management is simple:
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"We believe in quality, service, and performance with uncompromising integrity."
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Superior Community Management started as the dream of a Board Member much like yourself. The dream
was to have an Association Management Company that would provide the personal
care and attention that you would give your Association, if you only had the
time. Since then we have set in action a plan to make that dream a reality.
SCM plays a key role in building a sense of community and positively affecting
homeowners' perceptions of their association through consistent communications
and management of the association's business. We know the area, we have the
resources, and we have the experience to manage your HOA needs, efficiently,
on time, and on budget.
Our staff is comprised of outstanding professionals and Our Services
are based on the best practices within the industry. We are honest, hard working
and thorough in our management with each and every association. While many
companies take a "big business" approach, we believe in a hands-on personal
way of doing business.
We are dedicated to educating ourselves. Our staff is experienced, all with
CMCA and AMS designations. SCM maintains membership in the Community Associations
Institute(CAI) and Oregon/Washington Community Association Managers(OWCAM) and
the Sherwood Chamber of Commerce.
SCM encourages all of our business partners to hold us accountable in
maintaining these standards (following) by informing us if we fail to meet
these commitments.
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1.
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HONESTY
Honesty is the foundation for all activities of the company. We will not
lie or distort the truth regardless of the consequences.
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2.
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RESPECT
We will show respect for each and every person with whom we come in contact
while performing our duties.
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3.
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CUSTOMER SERVICE
Our commitment is to provide outstanding customer service. We will meet our
commitments and follow through with our responsibilities
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4.
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ATTITUDE
We will be courteous and friendly at all times. We will support and help
one another.
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5.
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EFFICIENCY
We will strive to reduce costs for each Association and reduce waste.
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6.
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GROWTH
It is our goal to promote growth for the company and its personnel which
results in increased service to our clients.
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A majority of our business comes from "word of mouth" referrals. People
are telling their family, friends, co-workers and neighbors about the service
and attention they receive within our portfolio.
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