Congratulations on seeking out professional community management. Being responsible for the assets of your association and keeping current with ever changing association statutes (not to mention collecting assessments and paying vendors) can be a daunting task for a volunteer Board of Directors.

Why choose us? Because we're focused. All we do is Association Management. We are accessible 24 hours a day, 7 days a week for emergencies.

We grow and change with you, our client partner.
We are partners, not "yes" people.
We never take the relationship for granted.
We deliver excellence.

We have seen truly significant changes in politics and the economy this past year. Uncertainty is all around us and is redefining how we do business. It is definitely not business as usual anymore. Nonprofit organizations of all varieties are redefining themselves and looking for ways to establish stability. Superior Community Management has the experience and the expertise to partner with the board toward the realization of their goals.

PERSONALIZED SERVICE

SCM stays current with your community by walking the property on a regular basis, meeting with association members and service contractors. We make a point of introducing ourselves to your residents, becoming part of the community and fulfilling the SCM commitment of a personal touch in association management.

No more unreturned phone calls typical of larger companies. Stop being bounced between association managers or administrative employees.

In your association, record keeping should be important. In our office, record keeping is a priority.

WHAT ELSE DO WE DO FOR YOU?

Management

	Assist the association in locating and contracting with maintenance providers, taking full advantage of our knowledge and relationships with qualified vendors.
	Assist in securing competitive bids on services to obtain the highest quality and value.
	Coordinate and monitor the activity and performance of maintenance providers.
	Confirm that maintenance providers are properly bonded and insured.
	Perform regular inspections per contract of the physical appearance of the common area properties to assess compliance with the governing documents of the association.
	Follow up on complaints of violations and/or maintenance issues as required in the governing documents.
	Issue violation notices and take other appropriate action necessary to resolve a violation in accordance with the association governing documents.
	Process architectural requests as liaison between the board and the homeowner.
	Provide assistance in obtaining insurance.

Assessments

	Maintaining assessment roles including coordination of closing information with the title companies.
	Preparation and mailing of invoices according to association requirements.
	Collection and deposit of assessments into FDIC insured financial institution.
	Preparation and processing of past due notices and collection processes.

Accounting

	Preparation of monthly and year end financial statements.
	Preparation of supporting financial reports including detailed general ledger, cash receipts and disbursement registers.
	Maintenance and reconciliation of association bank accounts.
	Preparation of annual budget under guidance of the board.
	Preparation and approval of disbursements in accordance with the terms of approved vendor contracts or as authorized by the board.

Tax and Association Reporting Requirements

	Preparation of IRS form 1099 for vendor payments.
	Coordination and preparation for filing of Federal and State tax returns.
	Preparation and filing of Annual Report required by State of Oregon.
	Coordination and oversight of financial audits or reviews by independent CPA if required by statute or requested by the board.

Association Governance

	Prepare monthly Management Reports for the board (according to contract) summarizing significant events and actions for the board's review.
	Attending Board of Director meetings, special meetings or annual meetings at the request of the board.
	Advise the board of items that may be appropriate for meeting agenda.
	Arrange for transcription of minutes upon request of the board.
	Prepare and mail proper notice for annual and special meetings.
	Facilitate communications between the homeowners and the Board of Directors.

Maintenance of Association Records

We act as custodian of official records and files of the association including: